• We send everyone a reminder of their appointment the night before however if you can not make your appointment please have the courtesy to let us know asap so it gives us a chance to offer it elsewhere as we will always have someone waiting for an appointment. If you cancel last minute (under 24hrs before appointment) or do not turn up for your appointment but would like to book in again we do charge 50% of the standard grooming price on top of price originally given.
  • If any dog has to be sent home for any reason (Fleas, behavior, etc..) we do charge 50% of the standard grooming price for the slot that you have booked with us.
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    • Please make sure your dog/s are fully up to date with vaccinations and are flea treated up to date.

  • We only allow a 10-15 minute leeway from your booked appointment time for you to get to us. if you are any later we may not be able to groom your dog/s and will kindly ask you if you would like to rearrange your appointment as we work on a tight schedule.

  • If you are unsure how much it will be to have your dog/s groomed please ask us, on our 'Services & Prices' page prices are all 'From'.

  • If your dog/s comes into our salon and we find they have fleas we will ask you to collect your dog/s asap as is, if we have started on them or not. We will also ask if you would like to book back in for another date. All fleas must be cleared for us to groom/finish them off.
    • If your dog takes extra time for any reason we charge extra depending on how much extra time taken, if
      your dog is too badly behaved/aggressive we will have to send them home. If any dog takes us over 2:30 hours we do charge extra.                          
      • Please let us know if your dog is matted before you make an appointment so we can find an appropriate slot.
  • We strongly recommend to book your dogs next appointment with us when they are ready to be collected or soon after to avoid disappointment as we get booked up very quickly.

  • Please note prices are liable to change without prior notice.

  • Perfect Paws only accepts cash - we do not accept card or cheque.
  • Heavily matted dogs will have to have their coat shaved off completely which takes a lot more time as your dog will need breaks from the grooming process so they do not get stressed. De-matting also causes wear and tear to our clippers and blades and prolongs grooming time.
    We will always let you know beforehand if we will need to shave your dog/s coat completely.

If you have any queries please contact us on: 07772336584 or PerfectPawsDogGrooming@hotmail.co.uk
Thank you.